FAQ

What type of paper are the photos printed on?

Please refer to our materials used page for more on this topic.
How long does shipping take?

Due to the nature of our product, every piece is custom made & prepared. It can take between 3-7 business days for shipping of custom framed prints. If you are looking to expedite the shipping process we have custom shipping options available.
Can I commission custom work?

Absolutely! Visit our Commissions page to learn how.
What is the difference between Open Edition Prints & Limited Prints?

Open edition prints are photos which will be printed a limitless amount of time. On the Contrair Limited Prints are much more rare as only 10-20 prints are done of that particular image.
My Item appears delivered but I do not have it, what do I do?"

First make sure to check with your local post office or delivery service for the correct delivery date & location. Make sure to check with your neighbors if packages arrived in their place. Check with your building or community mail department. If you have exhausted these options and still haven’t found your item, file a missing items report with your local authority.